IMPACT OF RETAIL BANKING SERVICES ON THE EFFICIENCY OF COMMERCIAL BANKS

Authors

  • Fazliddin Fayziyev Banking and Finance Academy, Mikrokreditbank Surkhandarya Region Muzrabot BXM Retail Business Development Branch

Keywords:

commercial bank, client, customer-oriented approach, customer relationship management (CRM), CRM concept, strategy, segmentation, positioning, corporate culture, CRM system, competencies, strategic map

Abstract

This article examines the development of retail services in the banking system of Uzbekistan, its theoretical and practical aspects, as well as scientific suggestions and recommendations for the development of retail banking services.

References

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Published

2024-06-19

How to Cite

Fazliddin Fayziyev. (2024). IMPACT OF RETAIL BANKING SERVICES ON THE EFFICIENCY OF COMMERCIAL BANKS. Journal of Academic Research and Trends in Educational Sciences, 3(2), 343–349. Retrieved from http://ijournal.uz/index.php/jartes/article/view/1326

Issue

Vol. 3 No. 2 (2024): Journal of Academic Research and Trends in Educational Sciences (JARTES)

Section

Articles

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Copyright (c) 2024 Fazliddin Fayziyev

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